We are searching for a Spanish speaking servicedesk agent who wants to work at one of Lunds largest companies!
You will be a part of a team supporting a European customer base. You will work with IT-related tasks, from initial contact with the customer, to co-ordination and follow-up on the icoming tickets. You will be a key player in the organisation and for driving customer satisfaction in a direction that aims to increase Service, Performance & Quality.
- To be successful in this position you need to be a good communicator and speak and write fluent in English, Swedish and Spanish.
- Knowledge and an interest within IT is an advantage in this position.
- You know what Active directory is and have good understanding of the IT-sector.
As a person you are service minded, result oriented and can easily on a detailed level understand work instructions, work processes and administrative tools. Communication has to be pro-active, fast and accurate.
You will work independently and together with others towards set goals. You have excellent communication and networking skills, customer service being your leading star. You have the ability to take initiatives and drive for changes. You are a team-player and enjoy co-operating with others to solve the work tasks in the most efficient way.
You will work on site at the company's office in Lund. The assignment is full-time, start date is ASAP.
Contact us and we will talk more!